Startup CEO

Detached from the direction of innovation and housing of a large French bank, I was in charge of the launch of a new service of Condominium Syndic online. With a strong desire to reinvent the business and the customer relationship:

  • Team management of 20 people
  • Project coordination
  • Structuring of human resources and recruitment – with the definition of new jobs and missions
  • Financial management, fundraising
  • Creation of a service offer
  • Reflection on a new business model and distribution channels
  • Animation of workshop with UX/UI designers
  • Choice and implementation of organizational tools and customer relationship management solutions
  • Participation in the technical architecture of the platform
  • Creation of the 360 ​​° communication and digital marketing strategy

This project was conducted in a design thinking approach with an agile and collaborative methods.